Privacy Policy

Alohomora Entertainment LLC, doing business as MootsFM. Contact: hello@moots.fm.

• Account and identity: email address, artist name, login identifiers (email/password, Google or Lovable sign-in), email verification status, policy-acceptance records (version and time), age-18+ and U.S.-based self-confirmations with the confirmation time, and account status. These confirmations do not require collecting your birth date or street address.
• Invitations: invited email, dates, status, and a hashed (not readable) invitation token.
• Artist profile: bio, profile photo, genres, Instagram/TikTok handles and YouTube links, and self-reported follower and subscriber counts, with a history of count changes.
• Membership billing: Stripe customer and subscription identifiers, plan, status, renewal and cancellation dates, and invoice records. Stripe handles card details; MootsFM does not receive full card numbers.
• Credits: credit ledger history (welcome, reserved, released, earned, bonus, adjusted and cancelled credits) and balances.
• Collaborations and orders: requests, offers, notes, deadlines, statuses, content links, buyer instructions, listings and prices.
• Uploads: proof and payment-receipt screenshots and file fingerprints used to detect reuse.
• Payment details for paid videos: the seller's PayPal.Me or Venmo profile, shown to the buyer only once payment is due, a snapshot saved at approval, and member-reported payment attempts and references.
• Disputes, reviews and scores: dispute reasons, evidence, shared resolutions, private admin notes, reviews, reliability scores, moderation and suspension records, and abuse-review flags.
• Notifications sent within the app.
• Technical and security: authentication events, IP address and browser information processed by our hosting and authentication providers, and security logs.

To run accounts, invitations and memberships; authenticate members; show profiles to eligible members; calculate credit costs, price limits and scores; run collaborations, orders and deadlines; process subscriptions; resolve disputes; prevent fraud and abuse; provide support; comply with law; and process cancellation and deletion.

The protected marketplace limits member profiles, listings and scores to eligible signed-in members and authorized admins, subject to owner access and moderation controls. Signed-out visitors do not receive protected marketplace records; public demonstration pages use fictional examples. Orders, collaborations, evidence and payment details are visible only to the participants and authorized admins. Private admin notes are not shown to members.

• Lovable / Lovable Cloud: hosting, database, authentication, file storage and backend functions.
• Stripe: membership subscriptions and billing.
• Google and Lovable: optional sign-in.
• PayPal and Venmo: used directly between artists for paid videos; MootsFM only stores the links members provide and member-reported payment information.

MootsFM uses cookies or comparable storage for sign-in, security and in-app preferences. Optional analytics, advertising tracking and provider-level logging must reflect actual deployed settings; where such tracking is used, we provide legally required notice and choices. If that changes, we will update this policy and provide any required notice or choice.

We use authentication, role-based access controls, server-side permission checks, private file storage and upload validation. No system is perfectly secure; report concerns to hello@moots.fm.

The service is invitation-only for U.S.-based artists age 18 and older. Membership is $4.99 USD/month through Stripe, with no trial. Credit promotions combine an Instagram or TikTok native Repost + Story; optional paid original videos use the requesting artist's official sound on Instagram Reels, TikTok or YouTube Shorts. Artist payments are direct through PayPal/Venmo with no MootsFM commission. Five welcome credits are subject to verified email, accepted invitation, active paid membership, completed artist profile, an Instagram or TikTok account and existing anti-abuse checks. Inactive accounts retain unused credits but cannot spend them until reactivated. No promotional result is guaranteed, and artists remain responsible for FTC and platform disclosures.

You can request deletion in Account Settings after recent re-authentication. New activity is blocked, Stripe cancellation begins, and final deletion happens once open orders, collaborations and disputes are resolved and cancellation is confirmed, with automatic retries. At deletion, your profile, social links, listings, payment links and login access are removed or anonymized; unused credits are cancelled; historical orders and collaborations may remain labeled "Deleted Member." Necessary transaction, credit and accounting records are retained for up to seven years, subject to applicable legal requirements and legal review; records that must lawfully be retained longer are not automatically deleted. We avoid retaining unnecessary personal information. Credit-promotion proof screenshots are retained for 12 months after the collaboration closes and are then automatically deleted, except where an unresolved dispute, legal hold or other applicable legal obligation requires preservation. Protected screenshots remain until the hold or obligation is lawfully cleared. This screenshot cleanup does not delete credit ledger entries or necessary transaction records. Paid-order screenshots and payment-receipt evidence are not included in this collaboration-proof schedule and remain subject to the necessity and legal-obligation limits described here. We keep limited cleanup and hold logs without copying screenshot contents.

Depending on where you live, you may request access, correction, deletion or information about processing. Email hello@moots.fm; we may verify your identity.

MootsFM is for adults 18 and older. We do not knowingly allow minors to register.

MootsFM is a United States company; information may be processed in the United States and where our providers operate.

We will post updates with a new effective date and give notice where required. Contact: hello@moots.fm.